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Online Banking

Phone: 978-283-0246

Personal Banking Services

Gloucester Massachusettes City Hall

At Cape Ann Savings Bank, we strive to provide you with competitive products, coupled with the utmost in personalized, friendly service. We offer a variety of banking services to fill your needs. Click on the links below to find out more.sambox

  • ATM/Debit cards

    A quick and easy way to make purchases, get cash, and have access to your NOW account or Money Market account 24/7.

  • Stop payments

    Available through Personal Online Banking, Telephone Banking, or by contacting the Bank by telephone or in person.

  • Direct Deposits

    The funds for your payroll, Social Security, tax refund or Supplemental Security Income are electronically deposited into your NOW account, Money Market account or savings account. Our routing number is 211370862.

  • Check reorders

    Accepted by mail, in person, or by visiting the Deluxe website.

  • Wire Transfers

    Send or receive funds quickly and securely. Please contact our wire department either in person or by telephone for details.

  • Sweep Protection

    Sweeps funds from the savings account, NOW Account or Money Market Account of your choice when your NOW Account or Money Market account is overdrawn.  Contact the NOW Department or Customer Service Department for more information.

  • Savings makes "Cents" Elementary School Program

    Program designed for children in grades 3 – 5.  Helps to teach children how to save.  Available at Gloucester Public Elementary Schools and Manchester Essex Memorial Elementary School.

  • Notary Services

    Notary Public available on staff.

  • Safe Deposit Boxes

    A convenient way to safeguard your personal documents and valuables. They are available at the main office in Gloucester and the Granite Branch in Rockport. Contact the Customer Service Department for availability.

  • Coin Machine

    Cashing in your change is quick and easy at our coin machine.  Available at all offices.  Free to Cape Ann Savings Bank customers.


  • Money Orders

    When you need to pay an occasional bill and choose not to write a personal check, a money order is a good solution.  Available in amounts up to $300.00.  Must be purchased with funds withdrawn from your Cape Ann Savings Bank account.

  • Treasurer's Checks

    When you need to pay a larger bill and a personal check is not acceptable, a treasurer’s check is guaranteed funds.  Available in amounts over $300.00.  Must be purchased with funds withdrawn from your Cape Ann Savings Bank account.

  • Night Deposit Box

    When you need to make a deposit after hours, our convenient night deposit boxes are available at all offices.

*Fees may apply to these services



 Attention Personal Online Banking Customers

  • Cape Ann Savings Bank will be launching an update to the Personal Online Banking application. 
  • You will continue to use your current Access ID and Password to login to the site.
  • The application will resize the display based on the size of your device.
  • Seamless integration of Bill Pay will be provided.
  • eStatement navigation will now be found under Documents.
  • Other enhancements will be included.



Notice to All Online Banking Customers

Our customers' security is of the upmost importance to us.

In order to enhance security, we will be discontinuing service to unsupported web browsers with outdated security settings. The banking application will include a security update which will require that our customers are using a secure browser that enables Transport Layer Security (TLS version 1.2).

To ensure we can continue to serve you securely in the future, please check your browser to be sure it complies with one of the compatible browsers listed in the table to the right.


Browser / Operating System Compatibility

microsoft edge Microsoft Edge  Compatible
 microsoft internet explorer Microsoft IE Desktop and mobile version 11  Compatible
 microsoft internet explorer Microsoft IE Desktop versions 9 and 10 *  Not Compatible
 mozilla firefox Mozilla Firefox 27 and higher  Compatible
 google chrome Google Chrome 38 or higher  Compatible
 apple safari Mobile Safari versions 5 and higher  Compatible
 microsoft windows 7 Microsoft Windows 7,8.0,8.1,10  Compatible
microsoft windows 8 Microsoft Windows 8, 8.1 Compatible
microsoft windows 10 Microsoft Windows 10 Compatible
 microsoft windows xp Microsoft XP/Vista and below  Not Compatible

 *can be enabled on Windows 7 or newer

If you have any questions about these changes, please contact our customer service department at 978-283-0246 and we will be happy to assist you.