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Access ID:
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Online Banking

Phone: 978-283-0246
  888-283-2272

Telephone Banking

You can access account information 24 hours a day, 7 days a week, from any touch-tone phone by dialing 978-282-4349 or toll free by dialing 1 (866) 283-1846 . It’s flexible, easy and fast. 

Telephone banking services help you get to your account information and conduct transactions whenever you want. With telephone banking, you can do the following:

  • Confirm account balances
  • Confirm charges or deposits
  • Verify a check has cleared
  • Make loan payments
  • Verify Annual Interest earned
  • Transfer money between Cape Ann Savings Bank checking and Statement Savings accounts

 

                        

 Attention Personal Online Banking Customers

                
               
  • Cape Ann Savings Bank will be launching an update to the Personal Online Banking application. 
  • You will continue to use your current Access ID and Password to login to the site.
  • The application will resize the display based on the size of your device.
  • Seamless integration of Bill Pay will be provided.
  • eStatement navigation will now be found under Documents.
  • Other enhancements will be included.
 
     

 

  

Notice to All Online Banking Customers

Our customers' security is of the upmost importance to us.


In order to enhance security, we will be discontinuing service to unsupported web browsers with outdated security settings. The banking application will include a security update which will require that our customers are using a secure browser that enables Transport Layer Security (TLS version 1.2).


To ensure we can continue to serve you securely in the future, please check your browser to be sure it complies with one of the compatible browsers listed in the table to the right.

 

Browser / Operating System Compatibility

microsoft edge Microsoft Edge  Compatible
 microsoft internet explorer Microsoft IE Desktop and mobile version 11  Compatible
 microsoft internet explorer Microsoft IE Desktop versions 9 and 10 *  Not Compatible
 mozilla firefox Mozilla Firefox 27 and higher  Compatible
 google chrome Google Chrome 38 or higher  Compatible
 apple safari Mobile Safari versions 5 and higher  Compatible
 microsoft windows 7 Microsoft Windows 7,8.0,8.1,10  Compatible
microsoft windows 8 Microsoft Windows 8, 8.1 Compatible
microsoft windows 10 Microsoft Windows 10 Compatible
 microsoft windows xp Microsoft XP/Vista and below  Not Compatible

 *can be enabled on Windows 7 or newer

If you have any questions about these changes, please contact our customer service department at 978-283-0246 and we will be happy to assist you.